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Indian guest slitting and CTL line contract

Source:Wuxi Bangzhou Machinery Manufacturing Co.,Ltd     Time:2017-02-08 Hits:

A long negotiation, from summer to winter


FAQ

Q: Do you have after sales support?

A: Yes, we are happy to give advice and we also have skilled technicians available, We need your machines running in order to keep your business running.

Q: Once we've bought a machine from you, are you able to supply us with material?

A: We can assist you in finding the appropriate materials to suit your machine

Q: Do you sell only standard machines?

A: No, most of our machines are built according to customers specifications, using top brand name components

Q: Do you have a warranty on your machines?

A: One year warranty excluding electrical components. 

Q: What sales terms do you have?

A: Terms mutually agreed on and we do accept Letter of Credit by pre arrangement. 

Q: Do you have instruction manuals?

A: We provide you with instruction manuals, electricity layouts, civil requirements, and machine drawings

Q: Once a machine arrives at our factory what happens then?

A: We will send you a technician or engineer that will commission and install your machine, with training for your staff if required at a separate fee.  

Q: My current machine rollers need to be replaced. Would you be able to assist me?  

A: Yes. Send us your profile and specifications then we will manufacture the rollers for you

Q: What kind of controls do you use on your machines?

A: AMS, Delta, Schneider, Siemens, and Mitsubishi

Q: What is your delivery time?

A: Depending on the type of machine, duration of 25 days to 185 days from date of order.  

Q:  Do we receive any updates while machine is in the manufacturing process? 

A: Yes.Regular updates on progress will be sent to you.




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